HIPAA

The Health Insurance Portability and Accountability Act (HIPAA)

The Standards for Privacy of Individually Identifiable Health Information (“Privacy Rule”) establishes, for the first time, a set of national standards for the protection of certain health information. The U.S. Department of Health and Human Services (“HHS”) issued the Privacy Rule to implement the requirement of the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). 1 The Privacy Rule standards address the use and disclosure of individuals’ health information—called “protected health information” by organizations subject to the Privacy Rule — called “covered entities,” as well as standards for individuals’ privacy rights to understand and control how their health information is used. Within HHS, the Office for Civil Rights (“OCR”) has responsibility for implementing and enforcing the Privacy Rule with respect to voluntary compliance activities and civil money penalties. A major goal of the Privacy Rule is to assure that individuals’ health information is properly protected while allowing the flow of health information needed to provide and promote high quality health care and to protect the public’s health and well being. The Rule strikes a balance that permits important uses of information, while protecting the privacy of people who seek care and healing. Given that the health care marketplace is diverse, the Rule is designed to be flexible and comprehensive to cover the variety of uses and disclosures that need to be addressed. This is a summary of key elements of the Privacy Rule and not a complete or comprehensive guide to compliance. Entities regulated by the Rule are obligated to comply with all of its applicable requirements and should not rely on this summary as a source of legal information or advice. To make it easier for entities to review the complete requirements of the Rule, provisions of the Rule referenced in this summary are cited in notes at the end of this document. To view the entire Rule, and for other additional helpful information about how it applies, see the OCR website: http://www.hhs.gov/ocr/hipaa. In the event of a conflict between this summary and the Rule, the Rule governs.

The Right to See and Get Copies of Your PHI

Other than “psychotherapy notes,” you have the right to get an electronic or paper copy of your medical record and other information that I have about you. I will provide you with a copy of your record, or a summary of it, if you agree to receive a summary, within 30 days of receiving your written request, and I may charge a reasonable, cost based fee for doing so. The fee is $25

How to file a Patient Privacy or other Complaint

If you believe your PHI has been or may have been used or disclosed in violation of HIPAA or the Texas Medical Records Privacy Act you may file a complaint with:

Notice to Clients

The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology. Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint. Please call 1-800-821-3205 for more information.

Texas Behavioral Health Executive Council

1801 Congress Ave.

Ste. 7.300

Austin, Texas 78701

(512) 305-7700

By mail:
Marisa Smith, Regional Manager
Office for Civil Rights – Region VI
U.S. Department of Health and Human Services
1301 Young Street, Suite 1169
Dallas, TX 75202

By fax:
(202) 619-3818

OCR’s Customer Response Center:
(800) 368-1019

What if my ESA letter is rejected?

If your emotional support animal letter is not accepted by your landlord or apartment complex, you have a variety of options before submitting a complaint to HUD. First, ask the landlord if there is anything else that they need in order to accommodate your ESA request. If so, reach out to me to follow up on any extra steps I may need to complete to help facilitate the process. Sometimes landlords have certain forms they want signed by the me as the Licensed Mental Health Provider (LMHP). Sometimes they want to call and talk to me, or they may want an email confirmation that I am an LMHP and wrote the letter. A landlord also use a third party verification system. Either way, reach back out to me as needed so that I can assist with the full process for your ESA or Service Animal needs.

If the landlord still does not accept your ESA or PSA request, ask them to send you something in writing stating the reason for rejection so that the issue can be resolved. Occasionally, I may need to write a second letter as a response to landlord when the request is not approved. I always keep in mind the parameters that landlords are limited to requesting in order to protect your Protected Health Information (PHI) based on HIPAA federal law. If a landlord asks for information that extends beyond the type of information that they are allowed to ask, I gently remind them of what I can and cannot share, with documentation from HUD that outlines what should be included in an accommodation letter for an ESA or PSA.

If your landlord still rejects your accommodation request after multiple attempts to resolve the issue, the following are some Texas tenant resources from the Texas State Law Library. This resource may be able to provide legal advice that I may not be aware of. After you have exhausted your resources, and you end up wanting to file a complaint with HUD, by doing so at the HUD Form 903 Online Complaint link.

Start the process for your ESA letter or Service Dog Letter at Emotional Support Animals of Texas, LLC

What else are emotional support animals or service dog in Texas called?

ESA and Service dogs are know by many other titles. Some of those titles might include:

assistance dogpsychiatric service dogs
emotional pet supportPTSD dog
emotional support animalservice animal
emotional support catservice dog
emotional support dogsupport dog certification
emotional support lizard, rabbit, bird, etctherapy dog
epilepsy service Dogstherapy cat
Esa Dogtherapy pet
NOTE: I have a Ph.D., in social work and an LCSW license. I am not an MD who can prescribe medications. Sometimes people search for an ESA Doctor, but I am a clinical social worker, not a medical doctor* I use the terms: support animals, emotional support animal, or assistance animals, and I refer to myself as licensed clinical social worker (and will sometimes address myself as Dr. Tesh, in reference to my PhD in social work
Other titles for an Assistant Animal or Service Dog

Start the process for your ESA letter or Service Dog Letter at Emotional Support Animals of Texas, LLC